Privacy Policy

Last updated: 8/25/25
This Privacy Policy explains how Swing Away Golf Club (“Swing Away,” “we,” “our”) collects, uses, and shares information.

1) Information We Collect

• Identifiers & contact data: name, email, phone, billing address.
• Booking & usage data: appointment details, check-in/out times, purchased services, door-code issuance and validation timestamps.
• Communications: emails, call/SMS content and metadata (sender/recipient, time, delivery status).
• Payment data: handled by our processors (e.g., Stripe) — we don’t store full card numbers.
• Technical data: IP address, device/browser, cookies, and analytics events.

2) Sources

• Directly from you (forms, bookings, messages, phone calls).
• Automatically through our website/app.
• From service providers (e.g., booking and messaging platforms).

3) How We Use Information

• Provide and manage bookings, access control (door codes), reminders, support, and safety.
• Send transactional SMS you consented to.
• Improve services, troubleshoot, prevent fraud/abuse, and comply with law.
• Maintain records of consent, opt-outs, and delivery (compliance).

Lawful bases (where applicable, e.g., GDPR visitors): performance of a contract (your booking), legitimate interests (service operation, safety, anti-fraud), and consent (SMS).
4) Sharing: We share information with service providers under contract who process it for us, such as:

• Booking & site (e.g., Acuity/Squarespace),
• Messaging (e.g., Twilio/Talkyto),
• Payments (e.g., Stripe),
• Analytics/hosting (e.g., your web host, log and monitoring tools).

We don’t sell personal information. We may disclose if required by law or to protect rights and safety, or in a business transfer.
5) SMS & Communications Privacy:

• We store your consent (when/how), opt-in/opt-out events, and delivery receipts.
• You can opt out at any time by texting STOP. For assistance: HELP.
• Message content may include time-limited door codes tied to your booking; treat them like keys and do not share.

6) Retention: We keep data only as long as necessary for bookings, support, legal obligations, dispute resolution, and security. Typical retention:

• Booking & receipt records: e.g., 7 years
• Door-code logs: e.g., 90 days
• SMS logs (content & metadata): e.g., 24 months
  When no longer needed, we delete or de-identify.

7) Your Choices & Rights:

• Opt-out of SMS: text STOP
• Update or delete info: email ​[email protected]​
• Cookies/Analytics: manage in your browser settings.
• Residents with specific rights (e.g., CA, EU/UK): you may have rights to access, delete, correct, or restrict processing. Submit requests to ​[email protected]​. We won’t discriminate for exercising rights.

8) Security: We use administrative, technical, and physical safeguards appropriate to our size and services (encryption in transit, access controls, least-privilege). No method is 100% secure.
9) Children: Our services are not directed to children under 13, and we do not knowingly collect their data.
10) International Transfers: If you access our site from outside the U.S., your data may be processed in the U.S. by us and our providers.
11) Changes: We’ll post any Privacy Policy changes with a new “Last updated” date. Material changes will be highlighted on the site.

2117 Portland Ave
West Lawn, PA 19609

208-696-GOLF (4653)

[email protected]